Technology Insurance for SaaS, Software & IT Businesses
Casurance can help technology companies — from SaaS and software developers to IT consultants, MSPs, cybersecurity firms, and hardware manufacturers — review Technology E&O, cyber liability, BOP, and other coverage options through Travelers, subject to underwriting approval.
What Is Technology Insurance?
Technology insurance generally refers to a group of coverages built around the needs of software, IT services, cybersecurity, and hardware businesses. It can include Technology Errors & Omissions (Tech E&O), cyber liability, general liability, property, business income, workers' compensation, and other coverages that may apply depending on your operations.
Casurance helps technology businesses review these options based on what they build, who their clients are, what data they handle, and what their client contracts require — with coverage available through Travelers where eligible, subject to underwriting approval.
Technology Businesses We Can Help With
Casurance can help many technology companies review Travelers coverage options based on their business type, client base, data exposure, contracts, and certificate requirements.
Software, SaaS & Platform Companies
IT Services, MSPs & Consultants
Cybersecurity & Data Companies
Hardware & Device Companies
Digital, Marketing & E-Commerce Technology
Government, Enterprise & Reseller Technology
Businesses handling regulated data, providing cybersecurity services, or manufacturing hardware may require additional underwriting review and may not qualify with every carrier or program. Coverage may be available and can be reviewed subject to underwriting approval — eligibility depends on operations.
Common Technology Business Risks
Software Failure Claims
A client alleges your software, platform, or service failed to perform as promised and caused a financial loss.
Data Breach & Ransomware
Customer data, client data, or internal systems are compromised by a cyberattack, ransomware, or unauthorized access.
Client Contract Requirements
An enterprise client, MSA, or vendor onboarding form requires specific liability limits, Tech E&O, or cyber coverage.
Startup / Investor Exposure
A funded startup's board, investors, or officers face a claim tied to management decisions or company direction.
Media & IP Claims
A claim alleges copyright infringement, defamation, or intellectual property issues tied to digital content or advertising.
Employee Theft / Fraud
Funds transfer fraud, social engineering, or employee dishonesty results in a financial loss.
Hardware Product Liability
A hardware product your business manufactured, installed, or sold allegedly causes injury or property damage.
Third-Party Office Visits
A client, vendor, or visitor is injured at your office, or your equipment damages a client's property on-site.
International Operations
A technology business with international clients, offices, or contractors faces exposure that varies by jurisdiction.
Regulatory / Compliance Exposure
A business handling regulated data faces a compliance-related claim or investigation tied to data handling practices.
Coverage Options for Technology Businesses
Technology Errors & Omissions (Tech E&O)
May help address claims that your software, platform, or technology service failed to perform as promised or caused a client financial loss, subject to policy terms and underwriting approval.
Learn moreCyber Liability
May help respond to a data breach, ransomware attack, network security failure, or unauthorized access to customer or client data.
Learn moreBusiness Owner's Policy (BOP)
May combine general liability and business property coverage for eligible technology businesses, covering office equipment, servers, and client visits.
Learn moreGeneral Liability
May help cover third-party bodily injury, property damage, and certain personal or advertising injury claims tied to your office or client interactions.
Learn moreCommercial Property
May help protect servers, computers, networking equipment, office furniture, and other business personal property at your location.
Learn moreBusiness Income / Extra Expense
May help with lost income and certain continuing expenses if a covered property loss interrupts your operations.
Learn moreWorkers' Compensation
May help cover medical costs, lost wages, and work-related injury benefits for employees, including remote workers where required.
Learn moreCommercial Auto
May be needed for company-owned vehicles used for client visits, equipment delivery, or field service calls.
Learn moreHired & Non-Owned Auto
May apply when employees use personal or rented vehicles for client visits or business errands.
Learn moreUmbrella / Excess
May provide additional limits above eligible underlying policies when an enterprise client contract requires higher liability limits.
Learn moreDirectors & Officers (D&O)
May help protect company leadership, boards, and investors against claims tied to management decisions, useful for funded startups.
Learn moreEmployment Practices Liability
May help address claims of wrongful termination, discrimination, harassment, or other employment-related allegations.
Learn moreCrime / Fidelity / Employee Dishonesty
May help address certain losses from employee theft, funds transfer fraud, or social engineering fraud, depending on the policy.
Learn moreMedia Liability
May help address claims of copyright infringement, defamation, or intellectual property issues tied to digital content or advertising.
Learn moreInland Marine / Equipment Off Premises
May help when laptops, servers, or networking equipment travel away from your main office for client sites or remote work.
Learn moreProduct Liability
May help address claims that a hardware product manufactured or sold by your business caused injury or property damage.
Learn moreGlobal / International Coverage
May help extend certain coverage for technology businesses with international clients, offices, or operations, subject to underwriting review.
Learn moreTechnology Coverage Explained
Technology companies often need more than one policy. A Tech E&O policy may help with claims that your product or service failed to perform, but it does not replace cyber liability, general liability, property, workers' compensation, D&O, or contract-specific insurance requirements. Casurance helps technology businesses review coverage based on business type, data exposure, client contracts, funding stage, and certificate requirements.
Technology Errors & Omissions (Tech E&O) Insurance
Technology E&O insurance is one of the core coverages for software, IT service, and technology businesses. It may help protect your business if a client claims your software, platform, service, or advice failed to perform as promised and caused them a financial loss.
SaaS companies, IT consultants, MSPs, and software developers interact with clients through contracts, service level agreements, and ongoing support. A single claim involving a missed deadline, a bug, an outage, or a configuration error can lead to legal defense costs and settlements. Tech E&O coverage can help protect the business from paying certain covered claims completely out of pocket.
What Tech E&O May Cover
- Claims that software or a service failed to perform as promised
- Errors, omissions, or negligence in delivering technology services
- Legal defense costs for covered claims
- Certain settlements or judgments, subject to policy terms
Technology Business Examples
- A client or vendor is injured during an office visit.
- A technician damages a client's property while on-site.
- An advertising injury claim involves alleged libel, slander, or copyright-related issues.
- A visitor trips over cables or equipment at your office.
Common Certificate & Contract Requirements
- Certificate of insurance
- Additional insured endorsement
- Technology E&O limits
- Cyber liability limits
- General liability limits
- Waiver of subrogation
What Tech E&O Does Not Replace
- Cyber liability for data breaches and network security incidents
- General liability for third-party bodily injury or property damage
- Workers' compensation for employee injuries
- Directors & officers coverage for management decisions
Coverage depends on policy terms, exclusions, endorsements, limits, and underwriting approval. Casurance can help review MSA, SaaS agreement, or vendor onboarding wording before you sign a contract.
Real-World Technology Business Scenarios
SaaS Outage Claim
A client alleges a software outage caused them a financial loss and demands compensation.
Review: Technology E&O
Ransomware Attack
A ransomware attack encrypts company systems and client data, halting operations.
Review: Cyber Liability
Enterprise Client MSA Requirement
An enterprise client's master services agreement requires proof of Tech E&O and cyber coverage before signing.
Review: Tech E&O / Cyber Liability
Startup Board Dispute
A funded startup's investors allege a board decision harmed company value.
Review: Directors & Officers
Data Breach Notification
A breach exposes customer records, triggering notification and regulatory obligations.
Review: Cyber Liability
Wrongful Termination Claim
A former employee alleges wrongful termination or discrimination.
Review: Employment Practices Liability
Office Equipment Damage
A pipe leak or fire damages servers, computers, and networking equipment at the office.
Review: Commercial Property
Contractor Vehicle Accident
A field technician driving a company vehicle to a client site is involved in an accident.
Review: Commercial Auto
Hardware Malfunction Injury
A device manufactured or installed by the business allegedly malfunctions and causes injury.
Review: Product Liability
Social Engineering Fraud
An employee is tricked into wiring company funds to a fraudulent account.
Review: Crime / Fidelity
Which Technology Coverage Handles Which Risk?
| Risk | Coverage to Review | Example |
|---|---|---|
| Software or platform fails to perform as promised | Technology E&O | Client claims a bug or outage caused a financial loss |
| Customer or client data is breached | Cyber Liability | Ransomware attack or unauthorized network access |
| Third party injured at your office | General Liability | Client or vendor slips and falls during a visit |
| Office equipment or servers damaged | Commercial Property | Fire, water damage, or theft at your location |
| Covered loss interrupts operations | Business Income / Extra Expense | Office closure after a covered property loss |
| Employee injured on the job | Workers' Compensation | Injury at the office or during remote work, where applicable |
| Company vehicle involved in accident | Commercial Auto | Field technician or delivery accident |
| Employee uses personal vehicle for work | Hired & Non-Owned Auto | Client visit using a personal or rented vehicle |
| Enterprise client requires higher limits | Umbrella / Excess | MSA or vendor contract requires additional liability limits |
| Board or investor dispute over management decisions | Directors & Officers | Startup investor alleges a governance failure |
| Employment-related claim | Employment Practices Liability | Wrongful termination or discrimination allegation |
| Funds transfer fraud or employee theft | Crime / Fidelity | Social engineering fraud or internal theft |
| Copyright, defamation, or IP claim | Media Liability | Dispute over digital content or advertising |
| Hardware product causes injury or damage | Product Liability | Manufactured or installed device allegedly malfunctions |
What Affects Your Technology Insurance Quote?
Why Work With Casurance and Travelers?
Casurance helps technology companies review coverage around real client requirements, not just the cheapest certificate. That can mean reviewing MSAs, SaaS agreements, vendor onboarding forms, cyber and Tech E&O limits, D&O needs for funded startups, and coverage options through Travelers where available.
Casurance works with SaaS companies, software developers, IT consultants, MSPs, cybersecurity firms, hardware manufacturers, and digital agencies to understand their operations and help structure coverage options that may satisfy client requirements and support ongoing growth.
Upload Contract Requirements & Request a Certificate
Need to satisfy an enterprise client's MSA, a SaaS agreement, or a vendor onboarding form's insurance requirements? Upload your contract page, requirement letter, or SOC 2 requirement and Casurance can help review what's needed.
When the required policy information and documents are complete, Casurance can help review and submit eligible certificate requests. Certificate timing and eligibility are subject to underwriting approval — Casurance does not guarantee approval or same-day issuance.
What to have ready
- MSA, SaaS agreement, or vendor onboarding form
- Requirement letter, cyber requirement, or SOC 2 requirement (if you have one)
- Current certificate of insurance, if available
- Legal business name and entity type
Related Coverage Pages
Get a Technology Insurance Quote
Tell us your technology business type, revenue, payroll, data exposure, and client contract requirements. Casurance can help you review Travelers technology insurance options and request coverage that fits your operations.
Casurance works with technology companies in California and other states, including Nevada, Arizona, Texas, New Mexico, Oregon, Utah, Washington, Colorado, Florida, Illinois, New York, Ohio, Kentucky, Wisconsin, Louisiana, and more.
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